TERMS OF SERVICE

Overview

This website is operated by VELORA.

Throughout the website, the terms "we", "us", and "our" refer to VELORA.

By visiting our website, purchasing a product, or using any part of our services, you agree to these Terms of Service.

Please read these Terms carefully before using our website.

Online Store Terms

By using our website, you confirm that you have the legal capacity required under the laws applicable to you to enter into a purchase agreement.

You may not use our products or website for unlawful or unauthorized purposes.

You must not transmit malicious code, viruses, or any technology intended to interfere with the operation or security of the website.

Product Information

We make reasonable efforts to display product descriptions, photographs, colors, specifications, pricing, and other information accurately.

However, the appearance of colors may vary depending on your screen or device.

We may modify product descriptions, packaging, availability, or specifications where legally permitted.

Personal-Care Product Disclaimer

VELORA products are cosmetic or personal-care products unless specifically stated otherwise.

Information provided on our website is intended for general informational purposes and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent disease unless specifically authorized and stated according to applicable law.

Results may vary between individuals.

Customers should follow all product directions and warnings.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice when necessary.

Prices

Prices may change without notice.

The price applicable to your order will be the price displayed at checkout when your order is placed, subject to correction where permitted by applicable law in the event of an obvious pricing error.

Taxes may be included in or added to the displayed price depending on your location and applicable law.

Orders

We reserve the right, where legally permitted, to reject, limit, or cancel an order in circumstances including:

• Suspected fraud.

• Payment authorization failure.

• Incorrect pricing.

• Product unavailability.

• Incorrect customer information.

• Orders that violate these Terms.

If we cancel an order after payment has been collected, we will provide an appropriate refund.

Accuracy of Account Information

You agree to provide accurate, complete, and current purchase and account information.

You are responsible for ensuring that your email, delivery address, and other order information are correct.

Payment

Available payment methods are displayed during checkout.

Payments may be processed by Shopify Payments, PayPal, card networks, or other third-party payment processors.

VELORA does not control the independent processing policies of those payment providers.

Shipping and Delivery

Shipping terms are described in our Shipping Policy and form part of these Terms.

Delivery dates are estimates unless expressly guaranteed.

Returns and Refunds

Returns, refunds, cancellations, and damaged items are governed by our Refund & Return Policy.

Nothing in these Terms removes mandatory consumer rights that cannot legally be waived.

Third-Party Services

Our website may integrate third-party services, applications, payment processors, analytics tools, advertising platforms, or links.

We are not responsible for independent third-party websites or services except where required by law.

Intellectual Property

All content made available by VELORA, including:

• Brand names.

• Logos.

• Product images.

• Graphics.

• Text.

• Website design.

• Videos.

• Marketing materials.

is owned by or licensed to VELORA unless otherwise stated.

You may not copy, reproduce, distribute, exploit, or commercially use this content without permission.

Prohibited Uses

You may not use this website:

• For unlawful activities.

• To violate intellectual property rights.

• To transmit malware.

• To collect information about other users unlawfully.

• To commit fraud.

• To interfere with website security.

• To impersonate another person.

• To submit false information.

Limitation of Liability

To the fullest extent permitted by applicable law, VELORA will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Indemnification

Where permitted by applicable law, you agree to indemnify VELORA against claims or losses arising from your unlawful use of the website or material breach of these Terms.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Changes to These Terms

We may update these Terms from time to time.

The version published on our website at the time of your transaction will apply where required by law.

Governing Law

These Terms are governed by applicable law, without limiting any mandatory consumer protections available to customers in their country of residence.

Contact

Questions regarding these Terms may be sent to:

Email: [SUPPORT EMAIL]